Getting the Right People
Competency Based Interviewing (Duration: Full day)
Attracting the right talent is key to an organisation achieving its business objectives. Many managers demonstrate a marked interview phobia. Although often ultimately responsible for recruitment decisions, many do not feel comfortable interviewing prospective employees. They neither enjoy the experience nor do they feel properly equipped to elicit the right information.
Getting the interview wrong and employing an unsuitable person is extremely costly. The Chartered Institute of Personnel & Development estimates the cost can be at least twice the annual salary for the job.
To assess how good your interview technique is ask yourself the following:
- Do I know what to look for in a candidate?
- Do I know what questions to ask to elicit the right information?
- Do I obtain the relevant information?
- Do I know how to deal with the overly talkative or monosyllabic candidate?
- Do I talk too much?
- Do I make premature decisions?
The biggest misconception is that the interview is merely a "chat" and an opportunity to "get to know the candidate". But the interview is not a conversation. The interview is a structured tool to assess whether the skills, experience and behaviours of the candidate match the competencies for the job.
Who should attend?
All Managers responsible for recruitment.
Course overview
- Introduction to Principles of Competency Based Interviewing
- Understanding Competencies
- Identifying behaviours
- Developing appropriate lines of questioning
- Examining where do Interviews go wrong?
- 12 Recommendations for Successful Interviewing
- Recruitment Case Study
- Reviewing the CV, Job Specification and Candidate Profile
- Interviewing Role Plays
Outcome
Participants will gain an understanding of the behavioural competencies of success and be able to prepare for and structure a more effective interview. The Course will give them both the confidence and technique to obtain better information on which to base their hiring decisions.
Client Testimonials
- A constructive and enjoyable course.
- An outsider's expert view.
- Both the structure of my interviews and the quality of my questioning have improved as a result of Jeff's course.
- Clear insight into more effective interviewing.
- A very useful course which was directly relevant to our practice due to the way it was run with open discussion throughout the day.
- An excellent day, plenty of energy and great insight. I've had very good feedback from the team.
- An excellent course - everyone who participated believe that they learnt a lot from the workshop and have come away with an action plan everyone is committed to implementing.
- Engrossing and engaging workshop.
