Jeff Grout

Managing & Motivating an Effective Sales Team

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These sessions, from 9.30am until 4.30pm, will focus on some of the practical realities of building, leading and motivating a sales team and will examine through both presentation and interactive discussion, various aspects of management and leadership.

Agenda

  • Management role
    • Difference between Management and Leadership
    • Realities of middle management role
    • Billing v Managing
  • Providing Direction
    • Goal & Objective Setting
    • Prioritisation
    • Clarifying what is expected
    • Feedback on Progress
  • Motivation
    • Getting the best out of people
    • Creating a Motivating environment
  • Communication
    • 2-Way
    • Getting Buy in
  • Managing Change
    • Dealing with Resistance
    • Selling the benefits
  • Empowerment
    • Delegation
    • Teamship
  • Managing Up
    • Selling Expectations
    • Managing Expectations
  • The Realities of Management
    • Managing High Achievers
    • Dealing with under performance
    • Key individual challenges for 2006
    • Real people management issues
    • Obstacles that impede progress